Google Helpouts is a market for live video lessons from subject matter experts vetted by Google, rated and reviewed by previous customers. Think of paying per minute or per session for a video chat with a subject matter expert. Have a plumbing question? Start up a video call using your cell phone with an expert who can see your issue, and guide you through to success.
The service ranged from free to paid. So far I’ve seen 15 cents per minute, to $75 per Helpout.
Google will skim 20% off the top, the balance goes to the service provider.
And speaking of services:
- Art & Music
- Computers & Electronics
- Education & Careers
- Fashion & Beauty
- Fitness & Nutrition
- Home & Garden
What about sports? Dance? Healthcare? Business? Counseling? Legal? Religion? Politics? Is there an API for this, where a developer can integrate the platform into their own app for, say, a specific and dedicated product support?
Lots of unanswered questions, as to be expected. This is new, and it’s exciting. Watch this space.
Here’s the Google Helpouts promo video: